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Find answers to common questions, browse getting started guides, or reach out to our team directly.
Quick Start
Getting Started with FocusPro AI
New to FocusPro AI? These guides will get you productive in minutes.
Your First Focus Session
Learn how to start a focus timer, set your session duration, and choose your preferred technique — Custom or Pomodoro.
Setting Up Tasks
Create tasks, set priorities, add due dates, and link them to your focus sessions for maximum accountability.
Using the AI Coach
Get personalized productivity tips, session breakdowns, and daily summaries from your built-in AI productivity assistant.
Google Calendar Sync
Connect your Google account to view your schedule alongside focus sessions. Calendar data is read-only — we only fetch your events to display them.
Analytics & Streaks
Track your daily focus time, build streaks, and review weekly breakdowns to understand your productivity patterns.
Cloud Backup
Enable Google Drive backup to keep your data safe across devices. Learn how to back up, restore, and manage your data.
FAQ
Frequently Asked Questions
Quick answers to the most common questions.
Focus Timer
Pomodoro Technique
- Focus interval duration (default 25 min)
- Short break duration (default 5 min)
- Long break duration (default 15 min)
- Number of cycles before a long break (default 4)
- Auto-start breaks and next sessions
AI Features
Google Calendar Sync
- Ensure you have an active internet connection.
- Go to Profile > Integrations and check that Google Calendar shows "Connected."
- Try disconnecting and reconnecting your Google account.
- Verify that the App has calendar permissions in your device Settings > Apps > FocusPro AI > Permissions.
- If the issue persists, contact us at support@focusproai.app.
Subscription & Billing
- iOS: Open Settings > [your name] > Subscriptions > FocusPro AI > Cancel Subscription.
- Android: Open Google Play > tap your profile > Payments & subscriptions > Subscriptions > FocusPro AI > Cancel.
- iOS: Visit reportaproblem.apple.com and sign in with your Apple ID.
- Android: Open Google Play, go to your order history, and select "Request a refund."
Data & Backup
Widgets
- iOS: Long-press on your home screen, tap the "+" button, search for "FocusPro AI," and choose from the available widget sizes and types.
- Android: Long-press on your home screen, tap "Widgets," scroll to find FocusPro AI, then drag a widget to your desired location.
- Open the FocusPro AI app — this triggers a widget data refresh.
- On iOS, remove and re-add the widget from your home screen.
- On Android, ensure the App has background refresh permissions in Settings > Battery > App Battery Usage.
Still need help?
Can't find the answer you're looking for? Our support team is here to help. We typically respond within 1–2 business days.
Email support@focusproai.app