How can we help?

Find answers to common questions, browse getting started guides, or reach out to our team directly.

Getting Started with FocusPro AI

New to FocusPro AI? These guides will get you productive in minutes.

Your First Focus Session

Learn how to start a focus timer, set your session duration, and choose your preferred technique — Custom or Pomodoro.

Setting Up Tasks

Create tasks, set priorities, add due dates, and link them to your focus sessions for maximum accountability.

Using the AI Coach

Get personalized productivity tips, session breakdowns, and daily summaries from your built-in AI productivity assistant.

Google Calendar Sync

Connect your Google account to view your schedule alongside focus sessions. Calendar data is read-only — we only fetch your events to display them.

Analytics & Streaks

Track your daily focus time, build streaks, and review weekly breakdowns to understand your productivity patterns.

Cloud Backup

Enable Google Drive backup to keep your data safe across devices. Learn how to back up, restore, and manage your data.

Frequently Asked Questions

Quick answers to the most common questions.

Focus Timer

Open the Focus tab (the timer icon in the bottom navigation). Choose your session duration using the time selector or pick a preset. Tap the large play button in the center to begin. You can also customize the session name, assign tasks, and select a completion sound before starting.
Yes. While a session is running, tap the pause button to pause it at any time. Tap the stop/X button to end the session early. Partial sessions are still logged in your analytics so you always have an accurate record of your focus time.
On the Focus screen, tap the preset chips (e.g., "25 min", "50 min") and hold, or use the edit icon if available, to manage your saved presets. You can create custom durations, rename presets, and reorder them to match your workflow. Presets are saved locally on your device.
Yes. On Android, FocusPro AI runs a foreground timer service that keeps the session active even when you switch apps or lock your screen. On iOS, a Live Activity appears on your Lock Screen and Dynamic Island (iPhone 14 Pro and later) showing the remaining time. Make sure notifications are enabled for full background timer support.

Pomodoro Technique

The Pomodoro technique is a time management method that alternates focused work intervals (traditionally 25 minutes) with short breaks (5 minutes), followed by a longer break after every 4 cycles. FocusPro AI implements an 8-step Pomodoro cycle with fully configurable work durations, short break durations, and long break durations. Switch to Pomodoro mode on the Focus tab.
Yes. Go to Profile > Settings > Pomodoro Settings to customize:
  • Focus interval duration (default 25 min)
  • Short break duration (default 5 min)
  • Long break duration (default 15 min)
  • Number of cycles before a long break (default 4)
  • Auto-start breaks and next sessions

AI Features

The AI coach can provide personalized productivity advice, analyze your session patterns, suggest optimal focus times based on your history, help you prioritize tasks, generate daily and weekly summaries, motivate you during slumps, and answer general productivity questions. Access it via the AI tab in the bottom navigation.
Messages you send to the AI are processed securely to generate responses. Your chat history is stored locally on your device and is not shared with us. We recommend not including sensitive personal information in AI chat messages. See our Privacy Policy for full details.
Yes. In the AI tab, tap the menu icon (three dots) in the top right corner and select "Clear Chat History." This removes all locally stored conversation history from your device.

Google Calendar Sync

Go to Profile > Integrations > Google Calendar and tap "Connect Google Account." You will be prompted to sign in with your Google account and grant calendar read permissions. Once connected, your upcoming events will appear in the Schedule tab.
No. The App only reads your calendar events to display your schedule alongside your focus sessions. It does not create, modify, or delete any calendar events. You can revoke calendar access at any time via your Google account permissions.
If calendar sync isn't working, try these steps:
  • Ensure you have an active internet connection.
  • Go to Profile > Integrations and check that Google Calendar shows "Connected."
  • Try disconnecting and reconnecting your Google account.
  • Verify that the App has calendar permissions in your device Settings > Apps > FocusPro AI > Permissions.
  • If the issue persists, contact us at support@focusproai.app.

Subscription & Billing

The free plan includes the core focus timer, Pomodoro technique, basic task management, limited AI interactions per day, standard analytics, and widget support. Pro features include unlimited AI coaching, advanced analytics, all themes, priority support, and more.
Subscriptions are managed through the App Store (iOS) or Google Play (Android), not through FocusPro AI directly.
  • iOS: Open Settings > [your name] > Subscriptions > FocusPro AI > Cancel Subscription.
  • Android: Open Google Play > tap your profile > Payments & subscriptions > Subscriptions > FocusPro AI > Cancel.
You will retain Pro access until the end of the current billing period.
Refunds are handled by Apple or Google, depending on which platform you purchased from.
  • iOS: Visit reportaproblem.apple.com and sign in with your Apple ID.
  • Android: Open Google Play, go to your order history, and select "Request a refund."
If you have trouble with the refund process, email us at support@focusproai.app and we will assist you.
First, try the "Restore Purchases" option in Profile > Subscription > Restore Purchases. This re-validates your purchase with the App Store or Google Play. If features are still not unlocked after restoring, ensure you are using the same Apple ID or Google account you used to purchase, and try restarting the App. If the issue continues, contact us at support@focusproai.app with your purchase receipt.

Data & Backup

All your focus sessions, tasks, notes, and profile data are stored locally on your device. We do not have our own servers storing your personal data. If you enable Google Drive backup, your data is saved to your own Google Drive account — we cannot access it.
Go to Profile > Cloud Backup and toggle on "Google Drive Backup." You will be prompted to sign in with your Google account and grant Drive access. Once enabled, the App will automatically back up your data at intervals you can configure. You can also trigger a manual backup at any time from the same screen.
Deleting the App removes all locally stored data from your device permanently. If you have Google Drive backup enabled, your backed-up data will remain in your Google Drive and can be restored when you reinstall the App. We strongly recommend enabling Drive backup before uninstalling if you want to preserve your history.
Yes, using Google Drive backup. Enable Drive backup on your old device before switching. On your new device, install FocusPro AI, sign in with the same Google account, go to Profile > Cloud Backup > Restore, and select your most recent backup. Your sessions, tasks, streaks, and settings will be restored.

Widgets

  • iOS: Long-press on your home screen, tap the "+" button, search for "FocusPro AI," and choose from the available widget sizes and types.
  • Android: Long-press on your home screen, tap "Widgets," scroll to find FocusPro AI, then drag a widget to your desired location.
FocusPro AI offers 5 widget types including a quick-start timer, daily stats, task list, streak tracker, and focus ring.
Widget refresh is managed by iOS and Android and may have slight delays. To force a refresh:
  • Open the FocusPro AI app — this triggers a widget data refresh.
  • On iOS, remove and re-add the widget from your home screen.
  • On Android, ensure the App has background refresh permissions in Settings > Battery > App Battery Usage.
If widgets are still not updating, try restarting your device.

Still need help?

Can't find the answer you're looking for? Our support team is here to help. We typically respond within 1–2 business days.

Email support@focusproai.app

Response time: 1–2 business days · Available in English